Ask The Bum

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Most Common

Most Common

Just send a self-addressed stamped envelope to our Cocoa Beach office and we’ll hook you up. Sun Bum 101 N. Orlando Ave Cocoa Beach FL 32931

20 minutes of daily sunlight (without sunscreen) gives you a healthy dose of Vitamin D, which is essential for good health.

Sun Bum ® Original and Signature sun care products are made, tested, and filled in the beautiful sunshine state of Florida.

Baby Bum is made in Australia because they are way ahead of the U.S. In regards to developing purely natural protection sunscreens.

Our sunscreens all have a shelf life of 3 years. To get an idea of when a product was made, check out the bottom, it will either have an expiration date or a lot number. If it has a lot number the first two digits represent the year the product was filled.

If a hat isn’t an option, use an oil like our Shine On Oil. Think of making your hair shine, like a mirror that reflects the sun. If your hair is matte it will absorb the sun and fade, if it’s got a shine to it, the sun will bounce off it and not get into your strands.

We always put oil on before we hit the sun, our formula contains Argan Oil, Coconut Oil, Sweet Almond Oil and Sunflower Seed Oil.

Think about it, Sunflowers are bright yellow and stay in the sun all day, every day and never fade… it’s the oil. You’re welcome.

Uhhhh… send us a resume?

What works for us is simply rinsing with any tomato juice (we use V8) after leaving the pool. Leave in for a couple minutes and then rinse. The red neutralizes the green.

Compared to crap brands it may seem expensive, but compared to other premium brands like California Baby and Badger it is actually a solid value. Bottom line is, this is the stuff that we put on our very own babies and kids so it has to be the best, no matter the cost. We used the absolutely finest, cleanest, most all-natural (and expensive) ingredients we could find (which we actually fly in from Australia) to create the best product possible to safely protect our little wonder groms.

We chose NOT to use Sodium Lauryl Sulfate (SLS) or Sodium Laureth Sulfate (SLES). Instead we use Sodium Coco Sulfate that is derived from nature (coconuts) and is very mild, non-irratating, non-toxic and not harmful to the environment.

Many products these days tout “sulfate-free” formulas leading consumers to believe sulfates are bad. But sulfates encompass a wide range of very different chemicals with very different chemical properties. For example, iron sulfate is a common form of iron used in supplements for people and soil for plants. Magnesium sulfate (aka “Epsom salts”) are used in therapeutic baths. And there are even organisms found near deep-sea thermal vents that use naturally occurring sulfates for energy in place of sunlight. Clearly, not all sulfates are bad.

Typically, the sulfates people should be concerned about in everyday products are the aforementioned sodium lauryl sulfate (SLS) and sodium laureth sulfate (SLES). SLS was the star surfactant used in care products for many years, but it irritated people’s skin (among other things), so companies looked for ways to make it gentler. They found that by putting SLS through a process called ethoxylation, they could create the milder surfactant SLES. This success was short-lived, though, as they quickly learned that ethoxylation left behind two toxic, carcinogenic chemicals, ethylene oxide and 1, 4-dioxane.

Thus was born the market for “SLS-free” and “SLES-free” products, which somehow evolved into the marketing claim “sulfate-free.” Anyway, long story short — sodium coco sulfate (SCS) is NOT the same as SLS or SLES. It’s milder, safer, doesn’t have any toxic contaminants, and is made from coconut oil and not petroleum.

Trust The Bum.

For children under 6 months old your best bet is to keep them out of the sun, cover them with clothes, a hat, and/or an umbrella. If you must use sunscreen, first consult your pediatrician. For children over 6 months old we recommend a mineral based sunscreen like our new Baby Bum ® line. It use a natural zinc oxide base to offer the same broad spectrum protection and water resistance rating (80 minutes) as our Original and Signature lines. It’s the best option for toddlers, kids and those with sensitive skin.

We usually just let our hair air dry but if we’re in a hurry, to avoid frizz, we DON’T use a towel, we use a chamois first and then a cotton t-shirt.

Our Blonde Formulas are yellow because they have an enzyme that works to brighten blondes naturally versus purple which is a chemical color to tone down brassiness. It’s a natural technology that has everything you need to enhance your golden locks without the mess in the shower.

Mineral Sunscreens: Unlike organic sunscreens, micronized mineral sunscreens are insoluble, protect against the entire spectrum of UVA/UVB radiation and will not break down over time. This makes them the sunscreen of choice for endurance athletes and anyone who spend extended periods of time outdoors without the opportunity to reapply.

Organic Sunscreens: Organic sunscreens are soluble and therefore more resistant to wiping, sweating and abrasion. Each sunscreen targets specific wavelengths of the UV spectrum (UVA or UVB). This makes them ideal for strategic use in sports specific products as a backup for Micronized Mineral sunscreens.

To protect the skin, sunscreens use UV filters that absorb radiation from the sun. When a sunscreen is exposed to this radiation, it can alter the chemical structure of the UV filters, thus degrading their protective capabilities. A “photostable” sunscreen is able to withstand the effects of UV exposure better, so it keeps its level of protection.

Why not?

Sun Bum is cruelty-free. Our products are not tested on animals ever.

Many of our products are Vegan including our Original Sunscreen lotions (SPF15-50), Original Sunscreen sprays, Lip balms, and Cool Downs.

Yes, call ahead for reservations.

Sun Bum® Signature Line is fragrance free. Don’t worry though it still smells good, because it contains aloe and cocoa butter.

Baby Bum® has no synthetic fragrances. It does have a vanilla scent from the natural ingredient Vanillin, an extract of Vanilla.

The Original Line sunscreens and lotions do contain our signature banana fragrance.

You bet, believe it or not, taking you out for a surf is part of our job and is actually considered “customer service” here at Sun Bum, so the next time you’re in town come on by and we’ll paddle out.

We do use Zinc Oxide and Titanium Dioxide in our Signature products and in our Clear Zinc Oxide that are nano sized. Claims about negative effects of nano-particles and possible toxicity are not backed up by scientific research. All studies including the most recent one on the subject from January of 2012 showed that nano-particles do not enter the blood stream and do not pass the outer layer of skin. Even the Environmental Working Group (EWG) agrees on the safety of nano-particles, “we find nano-scale zinc and titanium to be reasonable choices for use in sunscreen, particularly given the known hazards of UV exposure.”

People who avoid sunscreen often do so because they leave a white or ghostly residue on their skin. Nano-Particles make it possible to make a sunscreen formula that is mineral based without the white residue. The last thing we want is for our friends and family to avoid sunscreen because it’s a pain in the ass to put on.

Put our After Sun Lotion in the refrigerator and find a quiet place to enjoy it. You’re welcome.

We no longer use Parabens or Vitamin A in any of our products. Most of our products never have contained either of these ingredients including our Original Sunscreen Lotions, our Signature Line, and our Baby Bum line.

It’s rare but that orange-ish stain can happen when Avobenzone, an active ingredient in many sunscreen brands mixes with water that has a super high iron content, most likely the water you wash your clothes in. If sunscreen gets on your clothing before it dries, the iron in your water can cause oxidation, aka a rust stain.

You can avoid this stain and those caused by the oils and moisturizers in sunscreen by applying the product naked, which is always a good time, and allowing the lotion or spray to dry completely before putting your clothes on or by using an Avobenzone-free sunscreen, like our Signature line.

Our lotion and spray containers have been designed to keep the product in, and not spilling onto your belongings, however – our products – like all liquids – should be packed in a plastic bag that has a tight closure before putting them in your beach bag, suitcase, or purse. Sun Bum cannot be held responsible for damages to your belongings due to spills where the product was not properly packed.

To get sunscreen stains out there are lots of DIY suggestions online that can help. We’ve heard that it’s best to remove all excess with a spatula, blunt knife or spoon. If any liquid remains, blot it with a dry cloth. Sprinkle the stain with baking soda to absorb any excess oils and leave for 30 mins. Brush off any excess powder, then rub the stain with a color free dishwashing liquid and then wash according to care instructions on the garment. If the stain has not come out completely after a first wash – do not dry – repeat wash steps until the stain comes clean.

Yes, most towns accept spray cans as part of their collection program, if not, you can always take them to a local recycling center. Make sure the can is completely empty and detach the lid and recycle separately with your plastics. Thanks for the great question, and for helping us keep this place sweet for the next generation.

Sure, we get it, we like being tan too. Maybe think about reducing some of the risk by tanning more gradually by using an SPF 15 or higher, or use a self tanner at night and then protect yourself with an SPF 15 or higher when you’re out in the sun, or live hard and maybe die young….it’s all good.

Oxybenzone is a widely used sunscreen ingredient. It is approved and recommended by the FDA and Skin Cancer Foundation as an effective sunscreen and it has been in use for over 20 years. Oxybenzone is used in combination with other sunscreens to help cover the broad spectrum of UV rays.

The Environmental Working Group (EWG) , a Washington DC based lobbying group, popularized claims about the toxicity of Oxybenzone. Old research on rodents suggested that Oxybenzone could interact with hormones when fed to the rodents in extremely high doses. There is no evidence that Oxybenzone poses a risk to human health.

“If you covered your entire body with oxybenzone in the concentrations that are in sunscreens and used it every day, it would take over 30 years to get to the point of what these rats were fed in these studies,” says dermatologist Darrell Rigel, MD, FAAD, who is a clinical professor of dermatology at New York University Langone Medical Center.

Our Original line Moisturizing Sunscreen Lotions, Continuous Spray Sunscreens and Clear Formula Zinc Oxide contain small amounts of Oxybenzone well below the amounts recommended by the FDA. If you still have concerns about Oxybenzone check out our PRO Line which is Oxybenzone free.

Dear pasty dude or dudette, any sun exposure damages and ages the skin, so even a hint of color means you’re creating wrinkles, sagging, and cell injury that could lead to skin cancer.

Also known as Avobenzone, Parsol® 1789 offers full spectrum UVA protection. Because of its ability to protect against a wider range of rays then other organic sunscreens it has become a go to ingredient to achieve broad spectrum coverage.

Our Signature Line is specifically made for athletes. It’s a mineral based endurance formula that is tough enough to stay on in extreme conditions. Unlike our light, sheer, and scented Original sunscreen formulas, our Signature Line goes on thicker and leaves a clear sheen film on your skin. This “film” is how natural sunscreens work, by actually reflecting the sun’s damaging rays away from your skin, like a mirror. Our Signature Line also does not contain any fragrance, which can irritate your eyes when you sweat. It’s non-migrating, doesn’t make your hands slippery, blah, blah, blah… If you surf, skate, run, golf, bike, play tennis, etc…. we guarantee you will absolutely LOVE it.

Yes, in all cases, Sun Bum follows the recommendations and guidelines set by the Skin Cancer Foundation (SCF), the American Cancer Society (ACS), and the FDA. The Skin Cancer Foundation is internationally recognized as the educational leader to the public and medical communities related to skin cancer prevention. Sun Bum sunscreens are stringently tested, approved, and recommended by the SCF.

When we started developing our original formula in 2010 it seemed obvious that we would make an “all natural” product, first, because we care about protecting the environment, and second, we knew we would be slathering our products on our very own family and friends. We are NOT in this for the money, we are in it to protect ourselves and the ones we love. One in five of us will get skin cancer in our lifetime, (1 in 3 Caucasians). That said, as we did the yearlong research on the subject we found that a lot of the “natural” sunscreens sounded great but didn’t actually cover the sun’s critical wavelength (broad spectrum). The other research that sealed the deal for us was that although everyone wants a “natural” sunscreen, most of the reviews we read were customers complaining about the way the “natural” products felt on their skin (too thick, sticky, made them look ghostly, smelled bad, had to scrub it off, short shelf life, etc…). We knew if we were going to move the needle on skin cancer in our community, we would need to create a formula that our friends and family would actually want to use, and love the way it smelled, felt on their skin, went on and came off. So, we developed a formula with as few FDA and SCF approved chemicals as possible, to give us the feel, smell, and functionality we all wanted, and took out the rest.

Sun Bum uses a mix of organic and inorganic sunscreens as recommended by the FDA, SCF, and ACS, as opposed to the recommendations of non-scientific lobbyist groups. We based our decisions on real science, on how to best protect our friends and families from the FACT that someone in America dies every minute from skin cancer.

We totally respect, understand, and appreciate your concerns about sunscreen ingredients, and we know there is much debate, so we will continue to work hard to stay informed on new “scientific” findings from around the world.

All of our sunscreens have the highest possible Water Resistance rating of 80 minutes. Waterproof is no longer a claim that can be made according to the ruling made by the FDA in 2011. There are only two allowed Water Resistant ratings, 80 minute or 40 minute. Advances in research have allowed companies to formulate sunscreens that adhere well to your skin. However, regardless of the claims, you will have to reapply if you’re sweating heavily or doing activity in the water.

It’s a bottle of sunscreen.

First off, we love gingers! Secondly, Baby Bum is the cleanest, most awesome sunscreen we make, you’ll love it.

Yes, as long as you make sure to rub it into your skin after spraying it on to make sure you are evenly and totally covered. Sprays are super convenient but can be tricky on windy days so make sure the sunscreen is going on your body and not into thin air.

It’s true that more skin pigment = more melanin = more natural protection, but people with dark skin are still at risk for skin cancer. And it’s often deadlier because it’s hidden in places like hands and feet and not diagnosed until it’s in a serious stage. Bob Marley died at the age of 36 from skin cancer that went undiagnosed for years on his foot.

Broad-spectrum sunscreen protects against the harmful effects of both UVA (aging rays) and UVB (burning rays). To be classified as offering broad-spectrum protection, a product needs to absorb or reflect at least 90% of the UV rays. All Sun Bum Sunscreens offer broad-spectrum coverage. UVA rays penetrate the skin more deeply than UVB rays and are primarily responsible for premature skin aging and wrinkling. UVA rays have also been shown to cause skin damage at the cellular level. UVB rays damage the outer layers of the skin. They are the main cause of sun burn and play a key role in the development of skin cancer.

SPF stands for Sun Protection Factor. Below is the approximate percentage of UVB rays blocked depending on SPF rating. The difference is suprisingly small. A higher SPF helps if you are fair skinned or have a history of skin cancer. Remember, no sunscreen blocks 100% of UV rays.

The main thing that affects protection level is applying it correctly. Dermatologists recommend using 3 tablespoons of sunscreen to protect your whole body. SPF ratings are significantly decreased if you don’t apply enough. Most people only apply 1/3 of the sunscreen they need. Make sure you use enough and don’t neglect hard to reach and easily forgotten places like your ears, feet and upper back.

Our Sun Bum Hair Lightener gives us a beautiful sun-streaked look using some of our favorite natural ingredients like Meyer Lemon, Costa Rican Pineapple, Hawaiian Honey and topped off with a lil’ kick of hydrogen peroxide for faster guaranteed results.  We’ve seen the best color results on our friends with lighter brown to blonde hair tones.  For dark brown hair, it will give you warmer hues…think amber, gold, and honey.  If you do decide to try it on dark hair, don’t get greedy, test it out first with 1-2 sprays and comb through before going in the sun.

If a hat isn’t an option, use an oil like our Shine On Oil. Think of making your hair shine, like a mirror that reflects the sun. If your hair is matte it will absorb the sun and fade, if it’s got a shine to it, the sun will bounce off it and not get into your strands.

We always put oil on before we hit the sun, our formula contains Argan Oil, Coconut Oil, Sweet Almond Oil and Sunflower Seed Oil.

Think about it, Sunflowers are bright yellow and stay in the sun all day, every day and never fade… it’s the oil. You’re welcome.

Our Blonde Formulas are yellow because they have an enzyme that works to brighten blondes naturally versus purple which is a chemical color to tone down brassiness. It’s a natural technology that has everything you need to enhance your golden locks without the mess in the shower.

20 minutes of daily sunlight (without sunscreen) gives you a healthy dose of Vitamin D, which is essential for good health.

To protect the skin, sunscreens use UV filters that absorb radiation from the sun. When a sunscreen is exposed to this radiation, it can alter the chemical structure of the UV filters, thus degrading their protective capabilities. A “photostable” sunscreen is able to withstand the effects of UV exposure better, so it keeps its level of protection.

We do use Zinc Oxide and Titanium Dioxide in our Signature products and in our Clear Zinc Oxide that are nano sized. Claims about negative effects of nano-particles and possible toxicity are not backed up by scientific research. All studies including the most recent one on the subject from January of 2012 showed that nano-particles do not enter the blood stream and do not pass the outer layer of skin. Even the Environmental Working Group (EWG) agrees on the safety of nano-particles, “we find nano-scale zinc and titanium to be reasonable choices for use in sunscreen, particularly given the known hazards of UV exposure.”

People who avoid sunscreen often do so because they leave a white or ghostly residue on their skin. Nano-Particles make it possible to make a sunscreen formula that is mineral based without the white residue. The last thing we want is for our friends and family to avoid sunscreen because it’s a pain in the ass to put on.

We no longer use Parabens or Vitamin A in any of our products. Most of our products never have contained either of these ingredients including our Original Sunscreen Lotions, our Signature Line, and our Baby Bum line.

Sure, we get it, we like being tan too. Maybe think about reducing some of the risk by tanning more gradually by using an SPF 15 or higher, or use a self tanner at night and then protect yourself with an SPF 15 or higher when you’re out in the sun, or live hard and maybe die young….it’s all good.

Oxybenzone is a widely used sunscreen ingredient. It is approved and recommended by the FDA and Skin Cancer Foundation as an effective sunscreen and it has been in use for over 20 years. Oxybenzone is used in combination with other sunscreens to help cover the broad spectrum of UV rays.

The Environmental Working Group (EWG) , a Washington DC based lobbying group, popularized claims about the toxicity of Oxybenzone. Old research on rodents suggested that Oxybenzone could interact with hormones when fed to the rodents in extremely high doses. There is no evidence that Oxybenzone poses a risk to human health.

“If you covered your entire body with oxybenzone in the concentrations that are in sunscreens and used it every day, it would take over 30 years to get to the point of what these rats were fed in these studies,” says dermatologist Darrell Rigel, MD, FAAD, who is a clinical professor of dermatology at New York University Langone Medical Center.

Our Original line Moisturizing Sunscreen Lotions, Continuous Spray Sunscreens and Clear Formula Zinc Oxide contain small amounts of Oxybenzone well below the amounts recommended by the FDA. If you still have concerns about Oxybenzone check out our PRO Line which is Oxybenzone free.

Dear pasty dude or dudette, any sun exposure damages and ages the skin, so even a hint of color means you’re creating wrinkles, sagging, and cell injury that could lead to skin cancer.

Also known as Avobenzone, Parsol® 1789 offers full spectrum UVA protection. Because of its ability to protect against a wider range of rays then other organic sunscreens it has become a go to ingredient to achieve broad spectrum coverage.

Our Signature Line is specifically made for athletes. It’s a mineral based endurance formula that is tough enough to stay on in extreme conditions. Unlike our light, sheer, and scented Original sunscreen formulas, our Signature Line goes on thicker and leaves a clear sheen film on your skin. This “film” is how natural sunscreens work, by actually reflecting the sun’s damaging rays away from your skin, like a mirror. Our Signature Line also does not contain any fragrance, which can irritate your eyes when you sweat. It’s non-migrating, doesn’t make your hands slippery, blah, blah, blah… If you surf, skate, run, golf, bike, play tennis, etc…. we guarantee you will absolutely LOVE it.

Yes, in all cases, Sun Bum follows the recommendations and guidelines set by the Skin Cancer Foundation (SCF), the American Cancer Society (ACS), and the FDA. The Skin Cancer Foundation is internationally recognized as the educational leader to the public and medical communities related to skin cancer prevention. Sun Bum sunscreens are stringently tested, approved, and recommended by the SCF.

When we started developing our original formula in 2010 it seemed obvious that we would make an “all natural” product, first, because we care about protecting the environment, and second, we knew we would be slathering our products on our very own family and friends. We are NOT in this for the money, we are in it to protect ourselves and the ones we love. One in five of us will get skin cancer in our lifetime, (1 in 3 Caucasians). That said, as we did the yearlong research on the subject we found that a lot of the “natural” sunscreens sounded great but didn’t actually cover the sun’s critical wavelength (broad spectrum). The other research that sealed the deal for us was that although everyone wants a “natural” sunscreen, most of the reviews we read were customers complaining about the way the “natural” products felt on their skin (too thick, sticky, made them look ghostly, smelled bad, had to scrub it off, short shelf life, etc…). We knew if we were going to move the needle on skin cancer in our community, we would need to create a formula that our friends and family would actually want to use, and love the way it smelled, felt on their skin, went on and came off. So, we developed a formula with as few FDA and SCF approved chemicals as possible, to give us the feel, smell, and functionality we all wanted, and took out the rest.

Sun Bum uses a mix of organic and inorganic sunscreens as recommended by the FDA, SCF, and ACS, as opposed to the recommendations of non-scientific lobbyist groups. We based our decisions on real science, on how to best protect our friends and families from the FACT that someone in America dies every minute from skin cancer.

We totally respect, understand, and appreciate your concerns about sunscreen ingredients, and we know there is much debate, so we will continue to work hard to stay informed on new “scientific” findings from around the world.

All of our sunscreens have the highest possible Water Resistance rating of 80 minutes. Waterproof is no longer a claim that can be made according to the ruling made by the FDA in 2011. There are only two allowed Water Resistant ratings, 80 minute or 40 minute. Advances in research have allowed companies to formulate sunscreens that adhere well to your skin. However, regardless of the claims, you will have to reapply if you’re sweating heavily or doing activity in the water.

First off, we love gingers! Secondly, Baby Bum is the cleanest, most awesome sunscreen we make, you’ll love it.

Yes, as long as you make sure to rub it into your skin after spraying it on to make sure you are evenly and totally covered. Sprays are super convenient but can be tricky on windy days so make sure the sunscreen is going on your body and not into thin air.

It’s true that more skin pigment = more melanin = more natural protection, but people with dark skin are still at risk for skin cancer. And it’s often deadlier because it’s hidden in places like hands and feet and not diagnosed until it’s in a serious stage. Bob Marley died at the age of 36 from skin cancer that went undiagnosed for years on his foot.

Broad-spectrum sunscreen protects against the harmful effects of both UVA (aging rays) and UVB (burning rays). To be classified as offering broad-spectrum protection, a product needs to absorb or reflect at least 90% of the UV rays. All Sun Bum Sunscreens offer broad-spectrum coverage. UVA rays penetrate the skin more deeply than UVB rays and are primarily responsible for premature skin aging and wrinkling. UVA rays have also been shown to cause skin damage at the cellular level. UVB rays damage the outer layers of the skin. They are the main cause of sun burn and play a key role in the development of skin cancer.

SPF stands for Sun Protection Factor. Below is the approximate percentage of UVB rays blocked depending on SPF rating. The difference is suprisingly small. A higher SPF helps if you are fair skinned or have a history of skin cancer. Remember, no sunscreen blocks 100% of UV rays.

The main thing that affects protection level is applying it correctly. Dermatologists recommend using 3 tablespoons of sunscreen to protect your whole body. SPF ratings are significantly decreased if you don’t apply enough. Most people only apply 1/3 of the sunscreen they need. Make sure you use enough and don’t neglect hard to reach and easily forgotten places like your ears, feet and upper back.

Shipping & Returns

Shipping & Returns

We want you to be happy. If you ever have a problem with your order email service@trustthebum.com and we’ll help you out.

  • Free Shipping on Orders over $50
 applies to orders shipping within the contiguous USA via UPS Ground.
  • Orders placed online will be uploaded to our warehouse for fulfillment at midnight tonight. Your order (if placed before midnight) will ship from our Orlando warehouse on the next business day and will ship via UPS Ground or USPS service, depending on the size and weight of your order and the shipping address you’ve provided. Due to stringent standards on the expediting of spray sunscreens and the high cost of air shipping methods – we DO NOT offer expedited shipping services. If you need your order to arrive by a certain date that requires expediting, we do apologize, but we cannot accommodate these requests.  

  • Orders are shipped Monday through Friday with the exception of USA federal holidays.
  • Our continuous spray products (SPF and after sun) can only be shipped via UPS Ground throughout contiguous USA but cannot be shipped to PO boxes, or addresses in Hawaii or Alaska due to federal regulations.
  • If you are an international customer, please email international@trustthebum.com to inquire about whether we have hit your shores yet!
  • Please note that our online store can only ship to contiguous USA addresses, and only accepts USA credit cards.

We hope you love every Sun Bum product, but we understand that everyone’s taste is a little different.

If you are unhappy with a product purchased at one of our awesome retailers, please return the item to their store for exchange or replacement.

Due to hygiene reasons, we cannot process returns or exchanges on sun care products, unless faulty. However, Sun Bum gladly accepts exchanges on unworn, unwashed, undamaged or defective lifestyle and apparel purchased in our online store within 30 days of the date of purchase. Promotional discount offers will be honored when exchanging size. Any free promotional items should be returned along with your order.In order to process an exchange for an online order, please:

  • Complete our Return Form and include with the item being returned, together with a copy of your original order form/receipt
  • Ship the item (in its original packaging) to:
    Sun Bum (Attention: Returns Department)
    c/o- Christy Distribution
    2412 Lynx Lane
    Orlando FL 32804

Please note that you are responsible for all return shipping charges, and no C.O.D deliveries will be accepted. We recommend using a traceable shipping method, such as UPS so you can retain the tracking number, for your records.

Please allow 10 business days for us to process your return and ship your exchanged item.

Contact

Contact

If you have questions about your order or need general information, our Customer Service Team will be happy to assist you. Please complete the form below and we will get back to you as soon as possible.

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